This Privacy Policy explains how Revinix Inc. (“Revinix,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit www.revinix.com (the “Site”), sign up for our emails or programs, purchase products, or otherwise interact with us. By using the Site or providing us with your information, you agree to the practices described in this Privacy Policy.
1) Information we collect
Information you provide to us.
We collect information you choose to provide, such as:
- Name, email address, and phone number
- Shipping and billing address
- Order information (products purchased, order history, and customer service history)
- Communications you send us (support requests, form submissions)
- Preferences you share (for example, interests, goals, or product preferences).
Note: You can choose not to provide certain information, but this may limit your ability to use some parts of the Site or receive certain services.
Information collected automatically
When you visit the Site, we may automatically collect:
- Device and browser information
- IP address and approximate location (such as city/region)
- Pages viewed, links clicked, and time spent on the Site
- Referring and exit pages
- Date/time and usage data related to how you interact with the Site
Cookies and similar technologies
We use cookies and similar technologies (such as pixels and tags) to:
- Enable core Site functionality
- Remember preferences
- Understand Site performance and usage
- Measure the effectiveness of marketing campaigns
- Support advertising and retargeting (where enabled) You can control cookies through your browser settings (see Section 6).
2) How we use your information
We use personal information to:
- Provide and operate the Site and our services
- Process payments, fulfill orders, and deliver products
- Communicate with you about purchases, shipping, support, and service updates
- Send marketing and educational communications (you can opt out at any time)
- Improve our products, programs, customer experience, and Site performance
- Help protect against fraud, abuse, and security incidents
- Comply with legal obligations and enforce our agreements
3) Marketing communications
If you sign up for emails or request content from Revinix, we may send you messages including educational content, product updates, and promotions. You can unsubscribe at any time using the unsubscribe link in our emails. You may alsocontact us at support@revinix.com to update your preferences.
4) How we share personal information
We do not sell your personal information. We may share personal information with:
- Service providers that help us operate our business (for example, website hosting, analytics, email delivery, customer support tools, payment processing, and shipping/fulfillment)
- Advertising and analytics partners (where enabled) to help us understand performance and show relevant content
- Legal and compliance recipients when required by law, regulation, subpoena, or to protect rights, safety, and security
- Business transfers if we are involved in a merger, acquisition, financing, or sale of assets (information may be transferred as part of that transaction) We share only what is reasonably necessary for these purposes.
5) Data retention
We retain personal information only as long as needed to:
- Provide services and support
- Maintain business and transaction records
- Meet legal, tax, accounting, or reporting requirements
- Resolve disputes and enforce agreements
6) Cookies and your choices
You can manage cookies by:
- Adjusting your browser settings to delete or block cookies
- Using any cookie preference tools we may provide on the Site (if enabled) Blocking cookies may affect certain Site features.
7) Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we become aware of a security incident involving your personal information, we will take steps consistent with applicable legal requirements.
8) International processing
Our service providers may process personal information outside of your province/territory, state, or country. When we transfer personal information, we take steps designed to protect it in accordance with this Privacy Policy.
9) Children’s privacy
The Site is not intended for children under 13, and we do not knowingly collect personal information from children.
10) Your rights and requests
Depending on your location and applicable law, you may request access to, correction of, or deletion of certain personal information, or withdraw consent where applicable. To make a request, contact support@revinix.com. We may need to verify your identity before fulfilling your request.
11) Third‑party links
The Site may contain links to third‑party websites or services. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third‑party services you use.
12) Updates to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date above.
13) Contact us
Revinix Inc. Email: support@revinix.com Address: 4-34 Golden Gate Court, Scarborough, Ontario, M1P 4M8, Canada