Terms of Service
Last updated:
These Terms & Conditions (“Terms”) govern your access to and use of www.revinix.com (the “Site”) and any products, content, programs, or services offered by Revinix Inc. (“Revinix,” “we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.
About Revinix
Revinix provides wellness and recovery-related products and educational content designed to support general comfort, performance, and recovery. All content provided by Revinix is for informational and lifestyle purposes only and is not intended to replace professional medical advice.
Not Medical Advice
Revinix products, programs, and content are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Always seek the advice of a qualified healthcare professional with any questions regarding a medical condition. Never disregard professional medical advice because of something you read on this Site or in Revinix materials.
If you believe you may be experiencing a medical emergency, contact emergency services immediately.
Eligibility
You must be at least 18 years old (or the age of majority in your place of residence) to purchase products or enter into a binding agreement with Revinix.
By using the Site, you represent and warrant that you meet this requirement.
Use of the Site
You agree to use the Site only for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the Site in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to the Site or its systems
- Interfere with the security or operation of the Site
- Introduce viruses, malware, or harmful code
- Scrape, harvest, or misuse Site content or data
- Misrepresent your identity or affiliation
We reserve the right to suspend or terminate access to the Site if you violate these Terms.
Orders, Pricing, and Payment
Pricing and currency
Prices are displayed in CAD or USD, as indicated on the Site or at checkout. Taxes and shipping fees (if applicable) will be shown before purchase completion.
Payment
Payments are processed securely through third-party payment providers. Revinix does not store full payment card information. By placing an order, you represent and warrant that the payment information provided is accurate and that you are authorized to use the payment method provided.
Order acceptance
Placing an order constitutes an offer to purchase. Revinix reserves the right to accept, refuse, or cancel orders as permitted by law, including in cases of pricing errors, inventory limitations, or suspected fraud. If an accepted order is canceled, a refund will be issued for the canceled item(s).
Shipping and Delivery
Shipping options, costs, and estimated delivery timelines are displayed at checkout. Delivery dates are estimates only and are not guaranteed. Revinix is not responsible for delays caused by carriers, customs, weather, or other factors beyond our control.
30-Day Money-Back Guarantee (Online Purchases)
Revinix offers a 30-day money-back guarantee on eligible purchases made through www.revinix.com.
Eligibility requirements:
- Return requests must be submitted within 30 days of delivery
- Products must be returned with all included components and accessories
- Returns may be declined if damage is caused by misuse, accidents, or improper handling
How to initiate a return
Contact support@revinix.com with:
- Your order number
- The product(s) you wish to return
- A brief reason for the return (optional)
Approved refunds will be issued to the original payment method after inspection.
Shipping charges are non-refundable unless the return is due to a confirmed defect or our error.
1-Year Limited Warranty (Manufacturing Defects)
Revinix Inc. provides a 1-year limited warranty against manufacturing defects for eligible products purchased through www.revinix.com, beginning on the original date of purchase (the “Limited Warranty”). This Limited Warranty applies only to the original purchaser and is non-transferable.
What this warranty covers
This Limited Warranty covers defects in materials or workmanship under normal, intended use during the warranty period. If a covered defect is confirmed, Revinix will, at its discretion:
- Repair the product, or
- Replace the product with the same or a comparable model, or
- Refund the original purchase price if repair or replacement is not reasonably available
What this warranty does not cover
This Limited Warranty does not cover:
- Normal wear and tear or cosmetic changes that do not affect functionality
- Normal degradation of consumable or wear components (including elastic materials, batteries, or heating elements)
- Damage caused by misuse, abuse, negligence, accidents, or improper handling
- Damage caused by improper storage, operation, cleaning, or maintenance
- Products modified, altered, or repaired by unauthorized parties
- Damage caused by non-approved accessories or components
- Failure to follow product instructions or safety guidelines
- Products showing excessive wear, contamination, or improper hygiene
How to make a warranty claim
Contact support@revinix.com and provide:
- Proof of purchase
- A description of the issue
- Photos or video if requested
Products may need to be returned for inspection prior to approval.
Shipping for warranty claims
Unless otherwise required by law:
- Customers are responsible for shipping products to Revinix for warranty evaluation
- If a claim is approved, Revinix may cover return shipping, replace the product, or offer another reasonable solution at its discretion
Legal rights
This Limited Warranty provides specific legal rights. Additional rights may vary by jurisdiction.
Nothing in this warranty limits rights that cannot be excluded under applicable law.
Product Use and Safety
Revinix products must be used in accordance with all instructions, warnings, and safety guidelines provided with the product.
Improper use of compression or heat therapy products may result in injury.
Individuals with circulatory disorders, nerve conditions, diabetes, vascular disease, or other health concerns should consult a qualified healthcare professional before using compression or heat therapy products.
Revinix shall not be responsible for injuries or damages resulting from misuse, improper operation, or failure to follow product instructions.
Promotions and Discount Codes
Promotions and discount codes may be subject to additional terms, including expiration dates, exclusions, and usage limits. Revinix reserves the right to modify or discontinue promotions at any time as permitted by law.
Intellectual Property
All Site content — including text, graphics, logos, images, videos, and downloadable materials — is owned by Revinix Inc. or its licensors and is protected by intellectual property laws. You may use the Site and its content for personal, non-commercial use only. No content may be reproduced, distributed, or used for commercial purposes without prior written permission.
User Submissions
If you submit reviews, testimonials, or other content, you grant Revinix a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, and display such content for business and marketing purposes, subject to applicable law. You confirm you have the legal right to submit the content and that it does not infringe third-party rights.
Third-Party Services
The Site may integrate or link to third-party services. Revinix is not responsible for third-party content, policies, or practices.
Disclaimer of Warranties
The Site, products, and services are provided “as is” and “as available.” To the fullest extent permitted by law, Revinix disclaims all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.
Limitation of Liability
To the fullest extent permitted by law, Revinix shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits or revenues, arising from your use of the Site, products, or services.
To the fullest extent permitted by law, Revinix’s total liability arising from any claim relating to the Site, products, or services shall not exceed the amount paid by the customer for the product giving rise to the claim.
Where liability cannot be excluded, it will be limited to the maximum extent permitted by law.
Indemnification
You agree to indemnify and hold harmless Revinix Inc. from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your use of the Site, violation of these Terms, or infringement of third-party rights.
Force Majeure
Revinix shall not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including but not limited to natural disasters, acts of government, supply chain disruptions, transportation interruptions, labor disputes, or failures of internet or telecommunications infrastructure.
Governing Law
These Terms are governed by the laws of Ontario, Canada, and the applicable federal laws of Canada. Any disputes shall be brought exclusively in the courts located in Ontario, unless otherwise required by applicable law.
Changes to These Terms
Revinix reserves the right to update or modify these Terms at any time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the Site constitutes acceptance of the updated Terms.
Contact Information
Revinix Inc.
4-34 Golden Gate Court
Scarborough, Ontario, M1P 4M8
Canada
Email: support@revinix.com